Symptom
There are continuous application errors when navigating the external career site, logging in, and applying for jobs.
Environment
SAP SuccessFactors Recruiting
Reproducing the Issue
- Navigate to the External Career Site
- click apply on a requisition
- Error occurs
OR
- Open the candidate pipeline
- Move a candidate for any status
- Error appears
Cause
In any template, the field IDs for the "multiattachmentselection" type must be one unbroken string.
For instance, if your Application Template contains a "multiattachmentselection" field named "cust_fieldattachment", it should be set up as "custFieldattachment" without any special characters.
Resolution
Adjust your template, look for any the affected field that may have special character included.
For example:
Current configuration:
id="cust_fieldattachment" type="multiattachmentselection"
Recommended:
id="custFieldattachment" type="multiattachmentselection"
See Also
- 3569537 - Multiselection of additional documents not possible in the "multiattachment" or "multiattachmentselection" fields - Recruiting Management
- 3681150 - Multiattachmentselection field is not pulling data from Candidate Profile when Application is created via API
- 3762241 - Multiattachment field marked as required does not validate during status changes in the Latest Workbench – Recruiting Management - SAP for Me
Keywords
application, error, external, career, site, apply, 229a6d5c43e6d92f5557cc121771ba376c8a3487, multiattachmentselection, special, characters, c8aae3a7dacecb56e5e412989a36332d4d226335, 28d92500ed461ca1c7d543265308afb146f85a0a, RCM, recruiting , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem
SAP Knowledge Base Article - Public