SAP Knowledge Base Article - Public

2683489 - Application Error due to multiattachmentselection field - Recruiting Management

Symptom

There are continuous application errors when navigating the external career site, logging in, and applying for jobs.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to the External Career Site
  2. click apply on a requisition
  3. Error occurs

OR

  1. Open the candidate pipeline
  2. Move a candidate for any status
  3. Error appears

Cause

In any template, the field IDs for the "multiattachmentselection" type must be one unbroken string. For instance, if your Application Template contains a "multiattachmentselection" field named "cust_fieldattachment", it should be set up as "custFieldattachment" without any special characters.

Resolution

Please adjust on your template, the field ID for the multiattachmentselection removing any special character.

For example:

Current configuration:

id="cust_fieldattachment" type="multiattachmentselection"

Recommended:

id="custFieldattachment" type="multiattachmentselection"

Keywords

application, error, external, career, site, apply, 229a6d5c43e6d92f5557cc121771ba376c8a3487, multiattachmentselection, special, characters, c8aae3a7dacecb56e5e412989a36332d4d226335, 28d92500ed461ca1c7d543265308afb146f85a0a, RCM, recruiting , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions