SAP Knowledge Base Article - Public

2683489 - Application Error due to multiattachmentselection field - Recruiting

Symptom

There are continuous application errors when navigating the external career site, logging in, and applying for jobs.

Environment

SAP SuccessFactors Recruiting 

Reproducing the Issue

  1. Navigate to the External Career Site
  2. click apply on a requisition
  3. Error occurs

OR

  1. Open the candidate pipeline
  2. Move a candidate for any status
  3. Error appears

Cause

In any template, the field IDs for the "multiattachmentselection" type must be one unbroken string.

For instance, if your Application Template contains a "multiattachmentselection" field named "cust_fieldattachment", it should be set up as "custFieldattachment" without any special characters.

Resolution

Adjust your template, look for any the affected field that may have special character included.

For example:

Current configuration:

id="cust_fieldattachment" type="multiattachmentselection"

Recommended:

id="custFieldattachment" type="multiattachmentselection"

See Also

  • 3569537 - Multiselection of additional documents not possible in the "multiattachment" or "multiattachmentselection" fields - Recruiting Management
  • 3681150 - Multiattachmentselection field is not pulling data from Candidate Profile when Application is created via API 
  • 3762241 - Multiattachment field marked as required does not validate during status changes in the Latest Workbench – Recruiting Management - SAP for Me

Keywords

application, error, external, career, site, apply, 229a6d5c43e6d92f5557cc121771ba376c8a3487, multiattachmentselection, special, characters, c8aae3a7dacecb56e5e412989a36332d4d226335, 28d92500ed461ca1c7d543265308afb146f85a0a, RCM, recruiting , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions