Symptom
News Page pop up is not appearing
Environment
SAP SuccessFactors Learning
Reproducing the Issue
PRE REQUISITES:
Ensure that the following configuration is already setup from System Admin > Configuration > System Configuration
-
LMS_ADMIN
displayNewsPageOnLogin = Always
-
BizX
showNewsInIntegratedMode = true
1. Login as user
2. The news page will be displayed
3. Notice that the "News" is not in the Links tile as well
Cause
The "Access News" workflows is missing from the user.
Resolution
1. Check the user profile and take a note of the role of the user
2. Go to System Admin > Security > Role Management
3. Search for the role of the user and edit it
4. Go to the "Workflows" tab
5. Click on the link that says "add one or more from the list"
6. Collapse all the workflow and search for the "Access News" and add it
7. Save the changes
See Also
2597083 - Login to LMS from BizX News page not appearing
2185992 - How "News" page can be displayed to users when they first login ?
Keywords
news page not appearing, news not showing, news pop up, access news, news link, displayNewsPageOnLogin, showNewsIntegratedMode, workflow missing , KBA , LOD-SF-LMS-TIL , Landing Page and Tiles , Problem