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SAP Knowledge Base Article - PreviewSymptom
End Users will not be able to view appointments which are older than 30 days in Outlook side panel even though if they are available in C4C application.
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Environment
Outlook 2010,2013,2016
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Appointments, Outlook Add in,Appointments Not Visilble,Side pannel,Cloud for Customer , KBA , LOD-CRM-GW-OUT , Outlook , Problem
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