SAP Knowledge Base Article - Public

2683963 - Not able to Hire employee Error_There was an error for this user while another account was being saved

Symptom

At the time of saving Add New Employee the error is occurring. "There was an error for this user while another account was being saved"

Environment

SAP SuccessFactors Employee Central - Add New Hire

Reproducing the Issue

  1. Add new Employee
  2. Select Company
  3. Fill the Required details in each page
  4. Click on submit
  5. Following error occurs:

TIMEANDLABOR_TIME_ACCOUNT_ERROR_SAVING_OTHER_ACCOUNT_OF_THIS_USER=There was an error for this user while another account was being saved.

Cause

There are two create statements in the Hire Rule used in the time account type.

Resolution

  1. Go to Manage Time Off Structures
  2. Search for "Time Account Type" and the specific time account type being used, example Annual Leave.
  3. Check the Hire Rule
  4. Ensure the rule used has only one create statement.

Keywords

TIMEANDLABOR_TIME_ACCOUNT_ERROR_SAVING_OTHER_ACCOUNT_OF_THIS_USER=There was an error for this user while another account was being saved; BOOKING_PERIOD_NOT_COVERS_BOOKINGS_INITIALIZED_BY_SYSTEM , KBA , LOD-SF-EC-TIM , Time Off , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM suite all versions