Symptom
The timezone shown in the meeting invite body with Outlook Integration is incorrect.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
-
Schedule an interview through Interview Scheduling
- Interviewer receives the Interviewer Confirmation to Interviewers email
- The timezone shown in the header and body are correct, but the meeting calendar is showing the wrong timezone
Cause
This appears to be a feature of Microsoft's API when creating the meeting invite and cannot be controlled by SuccessFactors.
Resolution
This is an expected behavior from a Microsoft API and Outlook Integration perspective, this cannot be controlled by SAP SuccessFactors product. A suggestion would be to reach out to Microsoft's Support Team to confirm if there's anything that can be done or prevent this tag from being sent. Since this is a Microsoft's feature and is automatically added into the email body, it's out of SAP SuccessFactors product's control.
Keywords
time-zone, e-mail, Outlook Integration, calendar, email, UTC, timezone, When:, wrong date, wrong hour, wrong timezone, wrong time, incorrect time, wrongly scheduled. , KBA , LOD-SF-RCM , Recruiting Management , Problem