SAP Knowledge Base Article - Public

2684129 - Timezone shown in Interview Confirmation to Interviewers email is incorrect when Outlook integration is used - Recruiting Management


The timezone shown in the meeting invite body with Outlook Integration is incorrect.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Schedule an interview through Interview Scheduling
  2. Interviewer receives the Interviewer Confirmation to Interviewers email
  3. The timezone shown in the header and body are correct, but the meeting calendar is showing the wrong timezone

 Interviewers Timezone KBA.png


This appears to be a feature of Microsoft's API when creating the meeting invite and cannot be controlled by SuccessFactors.


This is an expected behavior from a Microsoft API and Outlook Integration perspective, this cannot be controlled by SAP SuccessFactors product. A suggestion would be to reach out to Microsoft's Support Team to confirm if there's anything that can be done or prevent this tag from being sent. Since this is a Microsoft's feature and is automatically added into the email body, it's out of SAP SuccessFactors product's control.


time-zone, e-mail, Outlook Integration, calendar, email, UTC, timezone, When:, wrong date, wrong hour, wrong timezone, wrong time, incorrect time, wrongly scheduled. , KBA , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors Recruiting all versions