SAP Knowledge Base Article - Public

2684295 - Add/change status in applicant timeline

Symptom

  • How can statuses be added in the applicant timeline?
  • How can statuses be changed in the applicant timeline?
  • How can sub-statuses be added in the applicant timeline?

Environment

SuccessFactors BizX  - Recruiting Management (RCM)

Resolution

The support team can only help to add new statuses with a limit of 5 new statuses.

To edit an existing status, the customers must contact an implementation partner as the change may impact some existing features and integrations. The implementation partner should evaluate the requested change and what is the impact, so they can act on it before performing any status update.

For more details on what kind of changes the SAP support team can be engaged, please refer to the below KBA:

2258199 - SCR Form: XML Software Change Request for Requisitions and Recruiting Management - Recruiting

Please note: If you make any application pipeline status changes and encounter any issues or errors try to first revert your change. If you still need SAP Product Support help, please create an incident under the LOD-SF-RCM component to get assistance. See KBA 2342471 for how to create an incident for the SuccessFactors RCM (LOD-SF-RCM) team, and KBA 1296527 for assistance with creating incidents in general.

See Also

2258199 - SCR Form: XML Software Change Request for Requisitions and Recruiting Management - Recruiting

2116056 - Partner Support - Resources & Tools

2245791 - Admin Guides for Recruiting Management and Recruiting Marketing - Recruiting

2342471 - How to raise an incident for SuccessFactors? Customer & Partner Help request - RCM

1296527 - How to create a support incident (contact SAP Product Support) - SAP ONE Support Launchpad

Keywords

add, change, status, sub-status, sub, applicant, timeline, time, line, update, modify, possible, how, to, guide, implementation, partner, who, contact, system, production, application , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting 1805