Symptom
For standard responses, Mailform Filter / assignment does not work as expected after activating the Business Function: BF CRM_ITSM_ALERT in SFW5
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
CRM_ITSM_ALERT, Mailform , KBA , CRM-IC-CHA-EMA , E-Mail Integration , CRM-MKT-ML , Direct Mailing , Problem
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