Symptom
When logged in to Android device, we are unable to cancel past dated approved Time Off requests. Delete button "Trash" icon is available, but nothing happens when you clicked it.
For iPAD and iPhone, Cancel Request button is available but nothing happens when you clicked it.
Environment
SuccessFactors - Employee Central Mobile
Reproducing the Issue
Step 1 : Log into SF mobile
Step 2 : Navigate to Employee's Time Off
Step 3 : Select a time off entry which is submitted earlier (past dated) by the employee
For Android, click Trash icon, nothing happens
For Apple devices (iPad or iPhone), click on Edit, select Cancel Request button, nothing happens
Cause
Cancel Request is not possible for past-dated leave requests.
Only current or future-dated leave requests can be canceled or deleted from Mobile devices.
Resolution
Current system design. Should customers want to change, Enhancement Request can be logged.
2090228- How to submit enhancement requests for SAP SuccessFactors products
See Also
MOB-24989
Keywords
Mobile Time Off, Cancel Request, Cancel Leave in Mobile , KBA , LOD-SF-EC-MOB , Employee Central Mobile , LOD-SF-EC-TIM , Time Off , How To