Symptom
When logged in to Android device, we are unable to cancel past dated approved Time Off requests. Delete button "Trash" icon is available, but nothing happens when you clicked it.
For iPAD and iPhone, Cancel Request button is available but nothing happens when you clicked it.
Environment
SAP SuccessFactors Employee Central: Time Management
Reproducing the Issue
- Log into SF mobile
- Navigate to Employee's Time Off
- Select a time off entry which is submitted earlier (past dated) by the employee
For Android, click Trash icon, nothing happens
For Apple devices (iPad or iPhone), click on Edit, select Cancel Request button, nothing happens
Cause
Cancel Request is not possible for past-dated leave requests.
Only current or future-dated leave requests can be canceled or deleted from Mobile devices.
Resolution
This is expected behavior. Should customers want to change, Enhancement Request can be logged.
2090228- How to submit enhancement requests for SAP SuccessFactors products
See Also
MOB-24989
Keywords
Mobile Time Off, Cancel Request, Cancel Leave in Mobile , KBA , LOD-SF-EC-MOB , Employee Central Mobile , LOD-SF-EC-TIM , Time Off , How To
SAP Knowledge Base Article - Public