SAP Knowledge Base Article - Public

2684571 - Not being redirected to the login page when deleting the candidate profile in the RCM external careers site


After a candidate deletes their profile in the RCM external careers site they are remaining on the candidate profile page instead of being redirected to the login page.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP Success Factors Recruiting Management 

Reproducing the Issue

  1. Logon to external careers site.
  2. Go to my profile tab
  3. Click Delete Profile
  4. Confirm you wish to delete your profile
  5. The page stays on the candidate profile even though the system has now deleted this candidate profile



Even though RMK is not being used the RMK settings are enabled in provisioning, please talk your implementation partner about disabling this setting.



delete candidate profile, external careers site , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem


SAP SuccessFactors Recruiting all versions