Symptom
When you create a Purchasing document(e.g. Purchase Order, Shopping Cart, Supplier Invoice) by copying from an older document, the new document is not going for approval
Environment
SAP Business ByDesign
Reproducing the Issue
- Goto Purchase Requests and Orders work center
- Select View Purchase Orders
- Search for a previous Purchase Order which is already ordered
- Select Copy and create a new Purchase Order
- Select Order
- Purchase Order is sent without going through approval process
Cause
The Approval Process was changed after the old Purchasing document was created and sent. So, when you copy from existing Purchase Order, the system will still look for the approval rule which was relevant for previous document and since it does not exist any more, the system did not trigger any approval for the new document
Resolution
Please create a new document from scratch whenever you make any changes in Bydesign system like approval processes, master data etc which might impact the purchasing document
Keywords
Approval process, Purchase Orders, Shopping Carts, Supplier Invoice, Copy , KBA , approval , purchase order, shopping cart , copy purchase order , AP-POP-PO , Purchase Order , Problem