SAP Knowledge Base Article - Public

2684613 - Behavior of the [[INVITE_LINK]] email token when using RMK

Symptom

  • Email token [[INVITE_LINK]] in the "Invite Candidate to Apply" email for Private Postings brings candidates to RMK landing Page 
  • Email token [[INVITE_LINK]] in the "Invite Candidate to Apply" email for Private Postings brings candidates to an RMK job page but with an error
  • Job description layout does not follow the CSB configured layout
  • Wrapper used on Mobile Apply page is not the desired Brand wrapper

Environment

SAP SuccessFactors Recruiting Marketing

Cause

Private Posting is not supported in RMK for non UDM instances.

Resolution

  • The [[INVITE_LINK]] email token should not be used. Instead, the Private Posting Link from the Job Requisition Posting Page should be manually emailed to the candidate.
  • The Private Posting link is an RCM link, therefore the RMK Job Description layout will not come into play.
  • The wrapper used on the Mobile Apply page is the default brand wrapper as the job has not gone through RMK to get the branding assigned.
  • Private Postings are not available in a RMK XML Feed as RMK job feeds only include public jobs and cannot include private jobs as they do not exist on the RMK career site.
  • Support for Private postings by RMK is scheduled to be delivered with release 1H2024. 
  • Note however that this will require the implementation of The Career Site Builder Unified Data Model. Non UDM implementations of RMK will not support Private Postings.
  • With UDM, the posting links for private postings will redirect to the RMK job page. This means RMK branding and layouts will be applied.
    More details are provided in the What's New Viewer section of the Help guide with the Preview Release. For release resources, please check the Product Release & Road Map Information community page.
    Note however that the [[INVITE_LINK]] token is still not supported for private posting. This is marked for enhancement for a future release.

See Also

KB article 2719054 - It is possible to prevent a candidate from sharing a Private Posting link - Recruiting
KB article 2081288 - Job Postings Overview - Recruiting Management

Keywords

External, Posting, Invite, Apply, Email, Token, E-mail, Wrapper, UDM, Unify, RCM-125934 , KBA , LOD-SF-RMK , Recruiting Marketing , Known Error

Product

SAP SuccessFactors Recruiting all versions