SAP Knowledge Base Article - Public

2685089 - Cannot Save two or More Dependent Records in the Same Transaction

Symptom

  • Cannot Save 2 or More dependents Detail Record The Same Transaction
  • After adding multiple dependents the system will save all these but if we add details in any of the dependent, the system will only save that where the details were entered

Environment

SuccessFactors Employee Central - Dependent

Reproducing the Issue

  1. Navigate to any user's profile with EC records
  2. Scroll to dependents information
  3. Click on edit and add 2 records
  4. Save. You will get an error regarding mandatory fields.
  5. Click ok and then on "details" to complete the mandatory fields of the first dependent. Save  This is a Product limitation

Cause

This is a product limitation  : Only one dependent information can be saved in details popup.

Resolution

As per this current version of Employee central,This is expected behavuior, Only one dependent information can be saved in details popup.

  • When we try to save without mandatory fields we get the error message. Following that we open the details of the first dependent, enter the mandatory fields and save.
  • Only the 1st record is saved, the second dependent record will be lost.
  • We only be able to save one dependent in details

Keywords

Dependent, add, detail, ECT-96034 , KBA , LOD-SF-EC-DPD , Dependents Management , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions