SAP Knowledge Base Article - Preview

2685246 - Kernel information are missing, incomplete or incorrect in SAP Support Portal / Launchpad

Symptom

The kernel information is missing, incomplete or incorrect in SAP Support Portal / Launchpad, although the kernel software component (release and patch level) has been provided in LMDB by automatic data supplier.


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Environment

  • Launchpad
  • Solution Manager 7.1 SP04 and higher
  • Solution Manager 7.2 SP03 and higher

Product

SAP Solution Manager 7.2

Keywords

KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , SV-SMG-SER-EWA , EarlyWatch Alert , SV-SMG-LDB , Landscape Management Database (LMDB) , SV-SMG-SVC , Administration of Service Connections with Solution Manager , How To

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