SAP Knowledge Base Article - Public

2685273 - Attendee Not Removed From Outlook Visit

Symptom

You create a Visit with an attendee and after that you remove yourself as attendee in SAP Hybris Cloud For Customer, but even after synchronizing the changes via Outlook Server Side Integration, the attendee is not removed from Outlook Visit.

Environment

SAP Hybris Cloud For Customer Server Side Integration

Cause

The Server Side Integration doesn't support the removal of yourself as the attendee in Outlook.

Resolution

This is the standard behavior of the system.

If this feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.

Keywords

Outlook Server Side Integration; Add-In; Visit; Attendee; Participant; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions