2685295 - Revocation information for the security certificate for this site is not available. Error in Crystal Reports

• Crystal Reports start-up error
• "Revocation information for the security certificate for this site is not available.  Do you want to proceed?" on Crystal Reports Start

• Crystal Reports 2008
• SAP Crystal Reports 2011
• SAP Crystal Reports 2013
• SAP Crystal Reports 2016

1. Start Crystal Reports 2016
2. Get error

Internet Explorer Security settings do not allow Crystal Reports to access Start page at: http://sapcrystalproductpage.com/?locale=en_US&edition=production

Disable the Start Page Online Resource by renaming the file start.html and offlinestart.html:

1. Navigate to the folder corresponding to the version of Crystal Reports used:  

• For Crystal Reports 2008:
  • C:\Program Files\Business Objects\Business Objects Enterprise 12.0\win32_x86\Start Page\en
      
• For Crystal Reports 2011, 2013 and 2016:
  • C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\Start Page\en

2. Rename the file: start.html, to: start_old.html
3. Rename the file: offlinestart.html to: start.html
4. Restart Crystal Reports.

https://msdn.microsoft.com/en-us/library/ee330735(v=vs.85).aspx#cert_rev_fail

certificate, , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem