SAP Knowledge Base Article - Public

2685374 - Tile and Section Behavior for Users

Symptom

What is the expected behavior of a user when assigned to specific tiles and sections?

Environment

SAP Successfactors Platform (BizX)

Reproducing the Issue

All scenarios are for a hypothetical Section A, which has Tiles 1 and 2 in it:

Scenario 1:

  • Section A is assigned to employee
  • Tile 1 is assigned to employee
  • Tile 2 is NOT assigned to employee

Scenario 2:

  • Section A is assigned to employee
  • Tile 1 is NOT assigned to employee
  • Tile 2 is NOT assigned to employee

Scenario 3:

  • Section A is NOT assigned to employee
  • Tile 1 is assigned to employee
  • Tile 2 is NOT assigned to employee

Resolution

These scenarios are different depending whether the section is Standard or Custom.

If the section is Standard:

The Section AND the Tile will both show up to the employee if the Tile is assigned to the employee.

Scenario 1:

  • Employee sees Tile 1 under Section A and does not see Tile 2

Scenario 2:

  • Employee does not see Section A nor either Tile.

Scenario 3:

  • Employee sees Tile 1 under Section A and does not see Tile 2

If the section is Custom:

In order for an employee to see a tile, they must be assigned to the Section and the Tile.

Scenario 1:

  • Employee sees Tile 1 under Section A and does not see Tile 2

Scenario 2:

  • Employee does not see Section A nor either Tile.

Scenario 3:

  • Employee does not see Section A, thus cannot see Tile 1 even though the employee is assigned to such tile.

Keywords

Successfactors BizX PLT Platform Homepage Manage Tile Section Behavior Users Employee Assigned View See , KBA , LOD-SF-PLT-HOM , Home Page , How To

Product

SAP SuccessFactors platform all versions