Symptom
Some employees are missing in Person List, under Person Context Selector.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
-
Go to ORD
-
Create a report in Advanced Reporting
-
Go to People Context
- Under Select Options > Person
- Click on Logged In User
- Search for a specific user
- The user is not found in the list
Cause
A specific user is located inside a hierarchy of the direct managers.
Resolution
-
Search for the managers of the user's in place, or it's hierarchy.
- Click the drop down arrow of under the manager name, until you find the specific user.
See Also
Keywords
ORD Advanced Reporting Employees Missing Person Context Analytics Person List , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , How To
Product
SAP SuccessFactors HCM Suite all versions