SAP Knowledge Base Article - Public

2685798 - ATS web service error occurred - Recruiting Posting

Symptom

User is trying to access Recruiting Posting (post a job) via an ATS system and an error occurs.

Environment

SAP SuccessFactors Recruiting Posting

               Integration type: web service integration

Resolution

In order to investigate further why the error occurs, please collect and provide via a Launchpad ticket the following details:

  • User who is trying to access Recruiting Posting (name, email address)
  • Job posting (job reference and job title)
  • Exact time of the posting attempt (date and hour)
  • Screenshot of the exact error with the URL of the page
  • Any additional relevant information such as web service logs (provided by ATS)

Keywords

Recruiting Posting, Web service error, ATS, rpo , KBA , LOD-SF-RPO-API , Legacy Webservices ATS (SuccessFactors, Taleo, Tal) , Problem

Product

SAP SuccessFactors Recruiting Posting all versions