SAP Knowledge Base Article - Public

2685853 - Admin does not have access to Import Content Tool

Symptom

Admin is trying to Import Content, however cannot find the Import Content Tool.

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Go to Content->Tools 
  2. Admin does not see option Import Content Tool.

Cause

The permissions are not granted to any role associated with the admin account

Resolution

  1. Go to System Administration ->Security->Role Management;
  2. Search and Edit the desired Role;
  3. Go to Permissions->Add one or more from the list;
  4. Expand the Content section;
  5. Check the Add checkbox for the permissions below:
    • Access Deploy Content To Server;
    • View Content Deployment Location
    • Search Content Deployment Location;
    • Import AICC Data;
    • Import SCORM Manifest as well.
  6. Hit Add;
  7. Confirm the prompt about the time duration of the process;
  8. Hit Apply Changes.

Keywords

Import Content Tool, Permission, Role, Admin action , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS-PCM , iContent , Problem

Product

SAP SuccessFactors Learning all versions