Symptom
-
You are using SAP Contact Center and would like to add links and images in the reply template
- When sending the e-mails, you noticed that the images are stripped
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Environment
SAP Contact Center 7.0
Product
SAP Business Communications Management 5.5 ; SAP Contact Center, on-premise edition 7.0
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, html, image, reply template , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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