Symptom
You have allocated Payment to GL Account in Payment AllocationID 456(456 here refers to Payment Allocation ID) and have mentioned Payer/Payee as 123(123 here refers to Payer/Payee) and you are unable to see Payer/Payee details in the Payment Allocation Journal Entry.
Environment
SAP Business ByDesign
Reproducing the Issue
-
Go to the Payment Management Work center.
- Go to the Payment Allocation view.
- Show All Payment Allocation and Find Payment Allocation.
- Go to Allocation to GL Account tab
You could see that the GL Account and Payee/Payer details are maintained and Choose post.
The Journal Entry which gets created does not show Payer/Payee details.
Cause
You can check the Payee/Payer details in Payment Allocation Journal Entry by using Personalization.
Resolution
You can follow the below steps:
-
Go to the Payment Management Work center.
- Go to the Payment Allocation view.
- Show Posted Payment Allocations and Find the Payment Allocation 456(456 here refers to Payment AllocationID).
- Choose the Payment Allocation and Navigate to Document flow.
- Choose the icon for Journal entry for Payment Allocation in Document flow.
- In the Journal Entry Screen,Start Personalization mode.
- Go to Line items table and check the Checkbox against Debtor ID and Debtor Name.
- Choose Save.
You will be able to see Payee/Payer details in Journal Entry Line items.
Keywords
"Payee/Payer" "Payment Allocation" "Allocation to GL Account" , KBA , creditor id , payer/payee , debtor id , allocation to g/l account , AP-PAY , Payment Processing , Problem