Symptom
- Error when editing system fields: like Username, Login Method or User ID via the UI inside the instance;
- Not able to edit those fields for any employee;
- Able to edit those fields for some employees but not for others.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP SuccessFactors Employee Profile
- SAP SuccessFactors Platform
Product
Keywords
SuccessFactors, Edit, Username, UserID, Login Method, Change, Fields, Error Occurred, Cannot Update the Username, Unknown response status: Error occurred, Unknown response status: ServiceApplicationException, Changes to your data cannot be saved, System Fields, Employees, Can't be Saved, Data, Field, Unable. , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EC-HRS , HRIS Sync , LOD-SF-EP-UI , People Profile UI (PP3 UI) , How To
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