SAP Knowledge Base Article - Public

2686306 - Error Loading RMK Marketing Tab - Job Marketing

Symptom

When clicking on Market Job, the error "Error Loading RMK Marketing Tab" occurs.

Important note: Job Marketing feature reached end of development and end of maintence on November 20, 2020 and will be deleted on November 19, 2021.
We replaced Market Job with Campaign URL Builder. This update changes how you create campaign tracking links for job requisitions.
For more information, see 2527347 - Deprecation of Marketing Central - Recruiting Marketing.

Environment

SuccessFactors Recruiting Management - All Versions
SuccessFactors Recruiting Marketing - All Versions

Reproducing the Issue

  1. On the SuccessFactors instance, click on Recruiting tab
  2. Position the mouse over a job requisition
  3. Click on Market Job
  4. You will get the following error: "Error Loading RMK Marketing Tab"

Cause

There are two possible causes for this issue:

  • The SuccessFactors instance is not linked to an RMK instance
  • The Recruiting Marketing Settings and the Recruiting Marketing Data Center URL are not set correctly in Provisioning 

Resolution

For both causes it is necessary to contact an Implementation Partner or Professional Services Consultant in order to review the settings on the integration between RCM and RMK.

Keywords

Error Loading RMK Marketing Tab, Market Job , KBA , LOD-SF-RMK , Recruiting Marketing , How To

Product

SAP SuccessFactors Recruiting all versions