SAP Knowledge Base Article - Public

2686321 - Display Data : History Section on PP3

Symptom

 Few history sections donot display the data without clicking on the date to the left(Change History) of the screen

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  •  SAP SuccessFactors HCM Core - All Versions
  •  Employee Central - All Versions

Reproducing the Issue

  1. Navigate to an Employee's record who has Future Dated Information
  2. When you click on the History Button on few portlets, the data doesnt show up directly. You will have to click on the date in the Left Pane to view this information

Address_Blank.jpg      Address_After Clicking.jpg

  1. However, with other portlets, this is not the case. The Data appears as soon as the History Button is selected

Cause

This is an Expected Behavior

Resolution

  1. For those Portlets which fall under the ESS Category(Home Address, Personal Information, Payment Information e.t.c.), the date on the Left pane in History section needs to be selected to display the information.However, this is only if there is one record on the History, which is a Future dated Information.    
  2. For those portlets which fall under the MSS Category(Organizational Information, Job Information, Job Relationships e.t.c.), the date need not be selected after selecting the History Button.
  3. This is as per the design of the UI on the Product.

Keywords

SF, EC, Success factors, Employee Central, ECT-104638, People Profile3, History Button not Displaying data, Future Dated. , KBA , LOD-SF-EC-PP3 , People Profile (PP3) , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions