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SAP Knowledge Base Article - PreviewSymptom
The following Guided Answers decision tree will assist you with troubleshooting of Internet Graphics Server (IGS).
There are some general IGS errors，such as：
- igswd_mt, IGS Watchdog, GRAY, Stopped
- IGS error:ProcessChartRequest (RFC_EXTERNAL_FAILURE)"
- Graph cannot be generated due to IGS failure: RFC Communication Error.
- Internal error when communicating with the IGS
- Problem accessing the Internet Graphics Server(IGS)"
- Internet Graphics Service (BC-FES-IGS): Unknown exception raised
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Environment
IGS (Internet Graphics Server) based on ABAP systems
Keywords
IGS, RFC_EXTERNAL_FAILURE, RFC Communication Error, Internet Graphics Server, ProcessChartRequest, IGS Watchdog , KBA , BC-FES-IGS , Internet Graphics Server , Problem
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