SAP Knowledge Base Article - Public

2686826 - Blank page after launching Custom Reusable Elements app.

Symptom

In Firefox or Chrome, when launching the Custom Reusable Elements app, the page only has the Fiori Heading bar but is otherwise blank

Environment

SAP S/4HANA Cloud Public Edition 1808 Custom Reusable Elements app

Resolution

  • SAP Product Development is investigating the issue to determine root cause and resolve it
  • As a workaround, after launching Chrome or Firefox:
    1. Click on the tile for the Custom Reusable Elements app to launch the application
      • Note that only the Heading bar is displayed
    2. Close the application (return to the previous page)
    3. Click on the tile for the Custom Reusable Elements app to launch the application again
      • Note that the full page displays as expected

Keywords

Blank, Empty, Page, Chrome, Firefox, Custom Reusable Elements , KBA , BC-SRV-APS-EXT-BO , Custom Tables and Nodes , Problem

Product

SAP S/4HANA Cloud 1808