SAP Knowledge Base Article - Public

2686827 - Mapping sysLearningHistory from EP to CPT - Recruiting Management

Symptom

When trying to map with sm-mapping the System Portlet sysLearningHistory from EP to CPT the fields are not updating.

Environment

SuccessFactors Recruiting Management (RCM) - All versions

Reproducing the Issue

  1. Configure the portlet in EP according to item 6 in: This KBA 2324462
  2. Try to add it and use sm-mapping in Candidate Profile
  3. Fields are not synching

Cause

Employee profile pulls data from LMS.
LMS does not push data into EP.

The way sm-mapping works:

  1. Data is added to Employee profile
    • Manually entering it as a user
    • Import
    • API
  2. When anyone open's the target employee's internal candidate profile, the candidate profile is updated with the data that was entered into Employee Profile
  3. The movement of data also works in reverse. Updating the internal candidate profile will reflect on the Employee profile.
  4. Since sysLearningHistory is not saving any data in EP, sm-mapping will have nowhere to retrieve the data from. 

Resolution

This is not possible and the system is working as designed.

Please submit an Enhancement Request to have this functionality added.

Keywords

sysLearningHistory , sm-mapping , system portlet , candidate profile , , KBA , LOD-SF-RCM-CAP , Candidate Profiles , How To

Product

SAP SuccessFactors Recruiting all versions