2687061 - Helptext configured on "multiattachmentselection" fields throws an application error .

Symptom

Recruiting user is trying to generate offer approval for candidate. Under offer approval, when the user clicks on the “?” icon for the help text he is getting an application error .

errorId=cb18801c-5d41-4ffa-8e96-dba24be79e07

fingerprint=0219fb51180137abc7dafc1b9915f30b83ec9c59

Reproducing the Issue

After clicking on “?” icon for offer approval fields, the system throws an application error.

Cause

This is due to configuration issue.

In the Offer approval template the field type for which "help text" feature is configured is a "multiattachmentselection" field.

Resolution

Helptext feature is not supported in "multiattachmentselection" type field .

The field type needs to be changed and "helptext" can be configured again .

Keywords

KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors HCM Core 1805 ; SAP SuccessFactors Recruiting 1511 ; SAP SuccessFactors Recruiting 1602 ; SAP SuccessFactors Recruiting 1605 ; SAP SuccessFactors Recruiting 1608 ; SAP SuccessFactors Recruiting 1611 ; SAP SuccessFactors Recruiting 1702 ; SAP SuccessFactors Recruiting 1705 ; SAP SuccessFactors Recruiting 1708 ; SAP SuccessFactors Recruiting 1711 ; SAP SuccessFactors Recruiting 1802 ; SAP SuccessFactors Recruiting 1805 ; SAP SuccessFactors Recruiting 1808 ; SAP SuccessFactors Recruiting 1811 ; SuccessFactors Recruiting 1207 ; SuccessFactors Recruiting 1210 ; SuccessFactors Recruiting 1302 ; SuccessFactors Recruiting 1305 ; SuccessFactors Recruiting 1308 ; SuccessFactors Recruiting 1311 ; SuccessFactors Recruiting 1402 ; SuccessFactors Recruiting 1405 ; SuccessFactors Recruiting 1408 ; SuccessFactors Recruiting 1411 ; SuccessFactors Recruiting 1502 ; SuccessFactors Recruiting 1505 ; SuccessFactors Recruiting 1508