SAP Knowledge Base Article - Public

2687135 - Time Off approval screen showing Technical Fields in mobile application different from the web approval page.

Symptom

Mobile Time Off approval screen displaying technical fields which is not relevant for end user(approver) like External code field etc.

Environment

  • SAP SuccessFactors Employee Central : Time Off
  • SAP SuccessFactors Employee Central : Mobile Application

Reproducing the Issue

  1. Login to Mobile App as approver
  2. Approve Requests Tile , double click
  3. Select Employee Time for a user status Pending
  4. You can see extra fields like External code that they are not relevant for the approver and they are not displayed in the web approval page.

Resolution

  • There is a product enhancement (MOB-52663) planned to mitigate this issue
  • This enhancement will release with the mobTrain 2211 release which should be on or after Dec 12th 2022
  • Please check if this issue is resolved after upgrading the application the latest version after this date

Keywords

Different approval page view in mobile version, mobile approval page shows technical information, fields are not visible in the workflow approval page, deifferences between mobile and web workflow approval page. , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions