SAP Knowledge Base Article - Public

2687229 - Requisition Posting Expiration Upcoming Notification is not being triggered

Symptom

When a job requisition reaches its expiration date, there is no "Requisition Posting Expiration Upcoming" notification email being sent to the recruiter/recipients, although the trigger is configured to be sent when a job requisition has one or more postings within 1 day of expiration.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to Recruiting
  2. Select an open requisition > click on "Job Posting"
  3. Modify the Posting end date on any of the postings to be tomorrow, or make a new job posting which ends today/tomorrow.
  4. Check Recruiter's email and see that no notification is received

Cause

The "Requisition Posting Expiration Upcoming" notification needs to be rebooted.

Resolution

Please disable this trigger > then save

Then, Enable it again using an admin user who is active and will not expire. Please note that when a user becomes inactive the job will start to fail.

See Also

See the following KBA regarding how to configure the notification:

2104621

Keywords

Requisition Posting Expiration Upcoming, job posting, posting expiration, posting end date , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors HCM Core 1805