Symptom
- How to delete candidates US I-9 and Federal or State Withholding form due to hire incorrectly entered information?
- There are duplicate forms generated for the candidate, and want to delete the duplicate ones.
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
Cause
Incorrect information was added in the panel which resulted to form shows wrong data.
Resolution
For Live Customer(s)
Before support to acknowledge your request ensure that Onboarding activity is not yet signed by the Hiring Manager/Assignee in Orientation Step. If Onboarding activity is already completed, you may remove the form in Document Center (see KBA 2352184). Please reach out to SAP SuccessFactors Cloud Product Support in SAP for Me via SAP Expert Chat or Support case.
- Subject: KBA 2687239 - Delete PDF Form of In Progress Candidate's Activity
- Component: LOD-SF-OBD-SCR
Problem Description:
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Note
- For US Process, if the activity is already completed and E-Verify activity is created, please follow KBA 2244508 about E-Verify Correct Data workflow
- If you would like to clear the value of the keys, please provide the fields to clear
See Also
Keywords
SAP SuccessFactors, Onboarding, Service Request; Software Change Request; SCR; SR, wrong, erroneous, in error, mistaken, inaccurate, imprecise, wide of the mark, off target, untrue, false, fallacious, US I-9, I9, USI9, Federal or State Withholding form, W4, SW4, remove, cut out, take out, edit out, cancel cross out, strike out, blue-pencil, ink out, scratch out, white out, rub out, erase, efface, wipe out, blot out, , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , LOD-SF-OBD-FRM , Country Compliance Forms , Problem