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SAP Knowledge Base Article - PublicSymptom
You are unable to integrate LinkedIn with any Service Scenario (e.g Tickets).
Environment
SAP Cloud for Customer
Resolution
LinkedIn is not yet supported for Service scenarios just for Sales scenarios (LlinkedIn stories).
Keywords
Linkedin; Service; Sales; , KBA , LOD-CRM-SRP , Service Request Processing , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
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