SAP Knowledge Base Article - Preview

2687407 - SAP Jam links won't open from MS Office documents - "Cannot download the information you requested"

Symptom

When a SAP Jam URL within a MS Office document(e.g. Word) is clicked on, it shows error popup- "Cannot download the information you requested" instead of opening the URL in the browser.


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Environment

SAP Jam Collaboration

Product

SAP Jam Collaboration 1805

Keywords

SAP Jam URL, Word, Microsoft support , KBA , LOD-SF-JAM , SAP Jam , Problem

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