Symptom
Application error is appearing on every page while navigating in the system. "An application error occurred. Please try again later, or notify support if the issue keeps occurring."
Environment
SuccessFactors
Reproducing the Issue
Step 1: Log into the Bizx
Step 2: Navigate to any page Notice the error that pops out of every page
Resolution
Engineering team needs to execute script to make sure there is no corrupt configuration data in database which might be resulting into this issue.
Please open an case with customer support team to get this script run.
After the script run is complete please verify if the issue is still persistent then, in provisioning "MDF Object Definition To DB SYNC " job needs to run to completely resolve this issue.
This job run will purge all the corrupt cache entries and issue will be resolved.
Keywords
099c5ca65015b54ed25e8a3667c1a968d3302899 , KBA , 099c5ca65015b54ed25e8a3667c1a968d3302899 , application error , successfactors , LOD-SF-EC-MDF , MDF & EC2MDF Migration , LOD-SF-PLT , Platform Foundational Capabilities , Problem