SAP Knowledge Base Article - Public

2687532 - Application error on navigating people profile instance


Application error is appearing on every page while navigating in the system.  "An application error occurred. Please try again later, or notify support if the issue keeps occurring."



Reproducing the Issue

Step 1: Log into the Bizx

Step 2: Navigate to any page  Notice the error that pops out of every page


Engineering team needs to execute script to make sure there is no corrupt configuration data in database which might be resulting into this issue.

Please open an case with customer support team to get this script run.

After the script run is complete please verify if the issue is still persistent then, in provisioning "MDF Object Definition To DB SYNC " job needs to run to completely resolve this issue.

This job run will purge all the corrupt cache entries and issue will be resolved.


 099c5ca65015b54ed25e8a3667c1a968d3302899 , KBA , application error , successfactors , 099c5ca65015b54ed25e8a3667c1a968d3302899 , LOD-SF-EC-MDF , MDF & EC2MDF Migration , LOD-SF-PLT , Platform Foundational Capabilities , Problem


SAP SuccessFactors HCM Core 1805