SAP Knowledge Base Article - Public

2687969 - Implementation and Support of Third-Party Applicant Tracking System (ATS) - Onboarding [Third-Party Integration] [Out of Scope]

Symptom

  • How to implement Third-Party Applicant Tracking System (ATS) integration with Onboarding?
  • Does SAP SuccessFactors Cloud Product Support support our issues with our Third-Party Applicant Tracking System (ATS)?

Environment

SAP SuccessFactors Onboarding 1.0 - All Versions

Resolution

For Go-Live Customer(s)

Implementation and support of Third-Party Applicant Tracking System (ATS) integration with Onboarding falls outside the scope of SAP SuccessFactors Cloud Product Support. Please engage with your SAP Certified Partners, Consultants, or SAP Professional Services as they are responsible for this type of action.

 

For Live Customer(s)

Any configuration issue that requires access to your Third-Party Applicant Tracking System (ATS) falls outside the scope of SAP SuccessFactors Cloud Product Support.

 

For Implementation Partner(s) and Consultant(s)

The SAP Help Guide links provided below is to help you with Third-Party Applicant Tracking System (ATS) integration with Onboarding.

Keywords

Third-Party Applicant Tracking System (ATS), ATS, Onboarding, API, Export, XML, XHTML, Record, Applicant, Candidate, Import, Users, Activity, Transfer , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions