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SAP Knowledge Base Article - PreviewSymptom
You create a service ticket is SAP Cloud for Customer (C4C) and release it to SAP ERP. However, you notice that the RecipientPartyID is missing in the outgoing payload and the message fails in your ERP system with the following error:
'Error during processing of BAPI methods'
'Partner maintenance: Partner number missing for an entry with role'
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
service ticket, release to ERP, RecipientPartyID, Partner maintenance: Partner number missing for an entry with role, , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To
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