Symptom
- Table SCPRIO has priorities maintained twice after upgrade.
- Translation of priorities is not as expected
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Environment
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Solution Manager 7.2 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0
Keywords
SCPRIOT, duplicate, prioritiy , KBA , CRM-BTX-SRQ-SLA , Service Level Management , SV-SMG-SUP , Service Desk / Incident Management , CRM-BTX-SRQ , Service Request , How To
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