Symptom
At the Learning landing page, the theme's background image isn't appearing.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Login via BizX >
- Go to Learning Administration > System Configuration > Configuration > Images > Current Background Image > browse and select new image > Save >
- Proxy as a user and the LMS background has not been changed.
Cause
Expected behavior. In an integrated system, the background will only change when using the respective settings in the Theme Manager.
Resolution
When logged in via BizX in an integrated system, the background for LMS can only be changed via Theme Manager:
- Go to Admin Center > Company settings > Theme Manager >
- Choose your theme and click on it >
- Click on Fine tune > Backgrounds >
- Under Background you can choose to use an URL or upload a file.
If you use the settings in LMS:
- System Configuration > Configuration > Images > Current Background Image > Browse and select new image > Save
The LMS Background uploaded will only be visible when logged in natively to LMS.
NOTE: as of Q3 2018, native users/login is no longer supported, except for users with cart type "external" (external/sites users).
See Also
2686069 - Background Image in Theme Manager
2537158 - Theme Manager - User Assistance Documentation link
2355520 - LMS Fiori User Experience for Integrated Environments
2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team
Keywords
Backgound LMS, Background Image LMS, Background, Theme LMS, Design LMS, Style LMS, Image LMS, Images , KBA , LOD-SF-LMS-THM , Theme Related Issues , LOD-SF-PLT-THM , Theme Manager Issues , How To