SAP Knowledge Base Article - Public

2688905 - Error message: Gross Amount is not Equal to Zero while entering a Withholding Tax Base Amount

Symptom

An  Error message: Gross Amount is not Equal to Zero while entering a Withholding Tax Base Amount.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to Tax Management work center.
  2. Go to Withholding Tax Base Amount Entries view.
  3. Click New Tax Payment.
  4. Enter the required entries and there is an error message Gross Amount is not Equal to Zero while entering a Withholding Tax Base Amount displayed.

Cause

There is a consistency, so now you need to have a "Gross Amount Balance" equals to zero for the manual tax entry to be consistent (indicator flag changes from red to green.
Debit Amount + Tax Amount = Credit Amount + Tax Amount = Gross Amount = Zero

Resolution

  1. Now it is possible also to post withholding tax amounts to a G/L account as well. However if the user wishes to make a posting without any G/L posting.
  2. Open the Withholding Tax Base Amount Entry.
  3. Add another row (G/L Account) Enter the amount on the credit side without any withholding tax code
  4. On releasing of this withholding base amount entry the Journal entry will have a net 0 posting on the G/L account.

Keywords

KBA , withholding tax base amount , gross amount is not equal to zero , SRD-FIN-TAX , Tax Management , Problem

Product

SAP Business ByDesign all versions