Symptom
An Error message: Gross Amount is not Equal to Zero while entering a Withholding Tax Base Amount.
Environment
SAP Business ByDesign.
Reproducing the Issue
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Go to Tax Management work center.
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Go to Withholding Tax Base Amount Entries view.
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Click New Tax Payment.
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Enter the required entries and there is an error message Gross Amount is not Equal to Zero while entering a Withholding Tax Base Amount displayed.
Cause
There is a consistency, so now you need to have a "Gross Amount Balance" equals to zero for the manual tax entry to be consistent (indicator flag changes from red to green.
Debit Amount + Tax Amount = Credit Amount + Tax Amount = Gross Amount = Zero
Resolution
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Now it is possible also to post withholding tax amounts to a G/L account as well. However if the user wishes to make a posting without any G/L posting.
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Open the Withholding Tax Base Amount Entry.
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Add another row (G/L Account) Enter the amount on the credit side without any withholding tax code
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On releasing of this withholding base amount entry the Journal entry will have a net 0 posting on the G/L account.
Keywords
KBA , withholding tax base amount , gross amount is not equal to zero , SRD-FIN-TAX , Tax Management , Problem
Product
SAP Business ByDesign all versions