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2689436 - Substitution deletion terminated with RFC error in My Inbox application

Symptom

  • Cannot delete substitution rule due to an internal error. Please try later. Please contact your system administrator if the problem persists.
    RFC Error: Runtime error occurred in backend system.

    usercharerror.jpg


    OR

  • Cannot delete substitution rule due to an internal error. Please try later. Please contact your system administrator if the problem persists.
     RFC Error: <username> cannot be interpreted as a number.

    usercharerror2.jpg

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • Task Gateway
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP
  • SAP Gateway

Product

ABAP platform all versions ; SAP Gateway all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

SAP_GWFND, IW_PGW, /IWPGW/TGW, runtime error, convt_no_number, RFC Error: Runtime error occurred in backend system, /IWFND/CM_BEC029, /IWFND/CM_BEC026, /IWPGW/IF_TGW_TCM_2_EHP1~DELETE_SUBSTITUTION_RULE, gc_substitute_seperator, character repertoire, @ separator,  /IWWRK/WORKFLOW, IW_BEP, TASKPROCESSING, restricting the character repertoire, rule user name , KBA , OPU-BSC-TGW , Task Gateway , BC-SEC-USR-ADM , Users and Authorization administration , CA-INB-FIO , Fiori UI for My Inbox Application , Problem

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