SAP Knowledge Base Article - Public

2689499 - "No Data" when viewing an employee via Quick Card, Org Chart, Position Org Chart, People Profile Header

Symptom

When trying to search for an employee with EC data via the Org Chart or Position Org Chart (or worker fields), "No Data" is displayed instead of the value for -:

  • Job Title
  • Location
  • Division
  • Department
  • Email Address
  • Middle Name

Environment

SuccessFactors 1808

Reproducing the Issue

  1. Go to the Org Chart
  2. Search for an Employee
  3. Under the employees name, where typically infomation for Title and Location are displayed, "No Data" is displayed instead.

Cause

The behaviour change is expected, and is part of ECT-78077 which was introducted in 1808 (see artcile 2675759 - People Search GA/CE In EC Core)

Resolution

Please note that now in the 1808 release, to be able to see the "Job Title" and "Location" values displayed below a users name in any of the Worker type fields (user list fields) in the UI, the following field level permissions would need to be granted. (Please also refer to the related page in the handbook).

Please note that granting "View Current" permission to these fields in EC will not allow users to edit them. And if the "Employee View" permissions are not granted for the corresponding Block Section, then the fields will not be visible in People Profile.

  • For EC instance - from effective dated entities:
    • View Current > (select following fields as View Current)
      • jobInfo_job-title
      • jobInfo_location

 

  • For non-EC instance from standard-element :
    • jobTitle
    • location

See Also

2675759

Keywords

STE-9124, ECT-78077, No Data, GA/CE, Global assignment, concurrent employment, Show all employments , KBA , LOD-SF-EC-CON , Concurrent Employment , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EP , People Profile , LOD-SF-EC-GA , Global Assignment , How To

Product

SAP S/4HANA Cloud Public Edition all versions