SAP Knowledge Base Article - Public

2689846 - Job Code is not Appearing in People Pool for Permission Group

Symptom

When trying to add a job code as a people pool filter in a permission group, the job code cannot be found.

The job code is active and can be found in manage data.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central - Roles & Permissions.

Reproducing the Issue

1. Go to Admin Center and navigate to Manage Permission Groups.

2. Select a Permission Group and choose job code under the People Pool heading.

2018-09-04_13-24-52.png

3. Search for various active job codes in the instance. Note that some job codes are found, however no results are found for other job codes.

2018-09-04_13-26-24.png

Cause

In order for a job code to be searchable in the People Pool, it must be assigned to a user in the instance.

You can confirm if a job code is assigned to a user by carrying out an Employee Export via Admin Center -> Employee Export. Filter on the job code field and search by the job code to see if it is assigned to a user. In the below example, the job code is not assigned to a user which is why it cannot be found in the people pool filter.

2018-09-04_13-30-35.png

Resolution

If you wish to use a job code as a People Pool filter in a Permission Group, please first make sure that the job code is currently assigned to a user.

Keywords

Job Code. People Pool, Filter, Permission Group, RBP, Recruiting Group , KBA , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , Problem

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors Employee Central 1805 ; SAP SuccessFactors Employee Central 1808 ; SAP SuccessFactors Employee Central 1811