SAP Knowledge Base Article - Preview

2689947 - Outlook SMTP Connectivity not Working in CPI

Symptom

You are using Outlook's Office365 SMTP Server and you are facing the issue below while establishing connectivity using the proper credentials:

javax.mail.AuthenticationFailedException: 535 5.7.3 Authentication unsuccessful

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Environment

  • SAP Integration Suite
  • SAP Cloud Integration

Product

Cloud Integration 4.0 ; SAP Cloud Platform Integration for process services 3.0 ; SAP Integration Suite 1.0

Keywords

SAP Cloud Integration, SAP Integration Suite, SAP Cloud Platform Integration, Cloud Platform Integration, SAP CPI, CPI, SCPI, HANA Cloud Integration, HCI, SAP HCI, tenant, iFlow, Integration Flow, deployment, properties, HCI tooling, outlook, office, 365, office365, exchange, control, panel, enable, enabling, IMAP, option, authentication, failed, exception, authenticationfailedexception, mail, authentication, unsuccessful, prod, dev, test, STARTTLS, SMTP, 365, exchange, control, panel, option
, KBA , LOD-HCI-PI-RT , Integration Runtime , Problem

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