SAP Knowledge Base Article - Preview

2690360 - XS812 - 550 5.7.60 SMTP; Client does not have permissions to send as this sender

Symptom

It's perceived that email messages are hanging in SOST queue with error code XS812, and followig scenario matches yours.

  • Mails are failing with error code XS812 in SOST;
  • The long text of this message shows "550 5.7.60 SMTP; Client does not have permissions to send as this sender";
  • Office365 is set as the SMTP mail server;
  • Any Emails sent from the User defined for SMTP Authentication in the SMTP node in SCOT will be successfully sent from the system, however emails from all other Users will fail with XS812.


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Environment

SAP NetWeaver release independent

Keywords

MS, Office365, Office 365, Microsoft, 5.7.60, Client does not have permissions to send as this sender, XS812, sender, 550, SMTP, O365, mail server, SAPConnect, Outbound, SOST , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem

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