Symptom
- Is it possible to add comments when changing applicant status?
- Is it possible to report on the status change comment?
Environment
SAP SuccessFactors Recruiting Management
Resolution
You can configure a free text comment box that allows recruiting users performing the status change to capture additional information. Status Change Comments require Professional Services configuration in Provisioning.
- Go to Provisioning >> Company Settings
- Enable the option "Allow users to optionally provide comments on application status change".
Additional Details:
- The comment field is reportable and it can be found in the App Status Audit Trail table in Reporting.
Current Limitations:
- This comment box is optional and cannot be made required.
- No additional fields can be added to this page.
- Spell checking, legal scans, and rich text editor features are not supported in this comment box.
- This comment field is not configured in Application Template hence it cannot be added as custom token for emails.
Customers are welcome to raise an enhancement idea through Customer Influence for these missing functionality. See KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products detailing how this process work.
Once enabled, Status Change Comments field will appear when moving a candidate application to another status:
Method 1: Take Action > Move Candidate
Method 2: Action > Move Candidate (selected candidates)
Method 3: Drag and Drop application to another status in the pipeline
Method 4: Update Status dropdown on the application
See Also
Keywords
comment, status, change, reporting, application , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To
SAP Knowledge Base Article - Public