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SAP Knowledge Base Article - PreviewSymptom
When creating a Ticket by adding a Partner, the Partner Contact is being determined though it is not marked as Main.
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Environment
SAP Cloud For Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Involved Parties, Lead, Sales Opportunity, Order, Quote manual. , KBA , LOD-CRM-SRP-INT , Ticket Interactions , LOD-CRM-OPP , Opportunity Management , LOD-LE-CQP , Customer Quote Processing , Problem
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