Symptom
What is the expected behavior when deleting a cascaded question on the question library which was already added on a requisition
Environment
Successfactors Recruiting Management
Reproducing the Issue
- Add a cascading question on a job requisition
- Go to Admin Center > Question libraries > then delete the cascading question
- Go back to the job requisition then verify that the parent question does exist, however, the child question is gone
Cause
As per current system design, sub question count details are populated from question library to job requisition whenever loading job requisition details page and the cascading questions "expand/collapse" button also appeared based on sub question count.
Resolution
This is currently an expected behavior that if there's a deleted cascading question from the Question Library that was already added on a job requisition, then it will not able to get the sub questions count from library when loading job requisition details and the parent question will only be displayed in job requisition.
Since this is a current system behavior, we encourage to raise an enhancement by clicking here.
See Also
2090228 - How to submit enhancement requests for SAP SuccessFactors products
2482360 - How to update/add/remove cascading questions in Question Library
Keywords
deleted cascading question, delete cascading question, cascaded question, deleted cascading question on question library , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem