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SAP Knowledge Base Article - PreviewSymptom
You have a survey with category "Product", and mandatory fields (questions) configured.
When the survey is assigned to a visit/ticket, you find that the survey can be submitted directly even if no data is filled.
You are wondering why the survey can be submitted even if without filling the mandatory fields in it.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Survey, Mandatory field, Submit, Product , KBA , LOD-LE-SUR , Survey , How To
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