SAP Knowledge Base Article - Public

2691292 - Dependents Address Blanks When Returning to a Draft Hire

Symptom

If you select 'Yes' in the field 'Copy address from employee' when adding a dependent in the New Hire Wizard and then save as a draft, the address is cleared when you return to the draft.

Environment

  • Employee Central - Add New Employment
  • Employee Central - Dependents Management

Reproducing the Issue

  1. Add a new employee using 'Add New Employee'
  2. Add a dependent and select 'Yes' in the 'Copy address from employee' field
  3. Save as a draft
  4. Navigate to Manage Pending Hires -> Drafts and attempt to hire user.
  5. Check the address of the dependant, there will be no value maintained

Cause

SuccessFactors Engineering have confirmed that this is a produce bug that will need to be fixed in a future release.

Resolution

The fix for this issue is currently planned in the b1811 release. This has not yet been confirmed so is subject to change.

Until the fix is applied, the address will need to be copied again when resuming a draft hire.

Keywords

ECT-93832, add new employee, new hire wizard, dependent, dependents, address, dependents address, copy , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-DPD , Dependents Management , Problem

Product

SAP SuccessFactors Employee Central all versions