SAP Knowledge Base Article - Preview

2691412 - Print Preview shows Chinese or Asian characters instead of English


  • The print preview of a SAPScript or Smartform shows only gibberish or unreadable characters.
  • The characters may look like Chinese, Japanese, or other Asian characters.
  • Only the regular print preview is effected.  The PDF preview works fine and the document can be printed with the correct language and characters.
  • The issue appears only for servers with code page 4102.



Software Component From Rel. To Rel.
SAP_BASIS 710 711
SAP_BASIS 730 730
SAP_BASIS 731 731
SAP_BASIS 740 740
SAP_BASIS 750 752


SAP NetWeaver 7.1 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3


KBA , BC-SRV-SCR , SAPscript , BC-CCM-PRN , Print and Output Management , BC-SRV-SSF , Smart Forms , Problem

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