SAP Knowledge Base Article - Preview

2691412 - Print Preview shows Chinese or Asian characters instead of English

Symptom

  • The print preview of a SAPScript or Smartform shows only gibberish or unreadable characters.
  • The characters may look like Chinese, Japanese or other Asian characters.
  • Only the regular Print Preview is effected. The PDF Preview works fine and the document can be printed with the correct language and characters.
  • The issue appears only for servers with code page 4102.


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Environment

Software Component From Rel. To Rel.
SAP_BASIS 710 711
SAP_BASIS 730 730
SAP_BASIS 731 731
SAP_BASIS 740 740
SAP_BASIS 750 752

Product

SAP NetWeaver 7.1 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

Print Preview issue for servers with CP 4102, SAPScript, Smartforms, PDF, Preview, Print Preview, Asian, Characters, Chinese, Japanese, Print Preview of CJK Unified Ideographs Extension B, Switch between standard OTF and PDF preview, OTF, Gibberish , KBA , BC-SRV-SCR , SAPscript , BC-CCM-PRN , Print and Output Management , BC-SRV-SSF , Smart Forms , Problem

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